This item is sold and fulfilled by a UO MRKT seller and will ship separately from other items in your order. See the seller’s shipping and return policy below for more information about this item.
Please note, eligible UO MRKT items must be returned to the UO MRKT seller and cannot be returned to Urban Outfitters.
Please Contact Us if you suspect suspicious activity from this selling partner.
Want to know more about UO MRKT? Please click here to visit our FAQ page.
UO MRKT Seller Shipping + Return Policy
Items that are in a new, unused, and unwashed condition may be returned within 30 days of delivery for a refund of the product. We do not refund shipping costs for returned items. Returned items showing signs of use, stains, and/or damage will be returned to the customer or subject to a 10-20% restock fee. Returned bags must be mailed back flat to avoid damage.
We are not responsible for items marked as delivered, but missing. Please wait an extra business day to see if the package arrives slightly late. We'd also encourage you to double check that the correct address was on file when placing the order, check if the correct apartment number was entered, check with the front desk or shared parcel locker of your apartment complex, with neighbors in case if it was delivered incorrectly, and with roommates or family members to see if they grabbed the package for you.
Selling Partner Information:
101 Japanese Village Plaza
Los Angeles, CA 90012
